At Universal Bookkeeper, we believe that thriving, small businesses are the heart of local communities, and we take great pride in assisting entrepreneurs achieve financial success! We offer a blend of exceptional and personalized services that are specifically tailored to meet your small business needs- from accounting and bookkeeping, to consulting, to tax preparation and payroll. Our knowledgeable team supports businesses with their daily operations, as well as strategic planning to guide each company towards a profitable future. Universal Bookkeeper is not an agency, we are a partner- and we are committed to supporting you in the development and accomplishment of your financial goals.
Universal Bookkeeper was founded by Justin and Beth Miller. This dynamic husband and wife duo share a love for numbers and our local area. After years of daydreaming about starting their own business, they decided to take the plunge and create a business plan that would allow small businesses to thrive and grow- by offering financial support and guidance to our local entrepreneurs. By combining their deep-rooted passion to help businesses in our community, and over a decade of accounting and customer service experience, Universal Bookkeeper in just over one year grew to be the standalone business for the Miller family- with Justin serving as CEO, and Beth serving as COO. With a new office building and a team of 5, Universal Bookkeeper is expanding and flourishing. It’s exciting stuff!
To support small businesses in the achievement of financial objectives, to empower our team towards career fulfillment, and to promote the growth of our local community.
We are committed to maintaining the highest level of integrity and ethical standards in our relationships with our valued clients, so that our fellow small business owners may thrive and grow.
Our Core Values
- Excellence: We apply great accuracy and precision in understanding your business goals and objectives so we can offer the highest level of insight and exceed all your expectations.
- Integrity: Our team is honest and authentic in each action we take to assist you. We focus on creating and cultivating trust and credibility in each relationship.
- Relationships: We are dedicated to establishing long-lasting connections with each valued client and we strive to stand as the epitome of customer service.
- Community: It is our belief that thriving, small businesses revive and rebuild local communities, and we wish to serve as your partner in achieving financial success.
- Growth: We are devoted to the success and development of each small business we are privileged enough to work with; as well as the personal and professional advancement of each one of our esteemed team members.
Each member of the Universal Bookkeeper team member has been certified as an official QuickBooks Online Pro Advisor
What Our Clients are Saying
“I’ve been working with Universal Bookkeeper for a few years now for both personal and business taxes. The team is incredible and they really help businesses grow. Anytime I reach out with questions they invite me right in. I highly recommend them.”
We have been clients of Universal Bookkeeper for 11 months. Justin, Beth, and their team help our small Healthcare organization manage our finances in a way that allows us to put all of our focus on the quality of the care we are providing to our community. All of the staff at Universal Bookkeeper are friendly, knowledgeable, and timely! We could not be happier!
“What sets Universal Bookkeeper apart is their adoption of internet-based technologies that make creating and retrieving information simple. The ability to automate accounting-based processes has made operations smoother and that’s the way I like it. Plus, they are just good people and that makes our interactions fun.”
“We have been using the services of Universal Bookkeeper for our business for over two years now. It is hard to underestimate the importance of a quality accounting firm. Justin, Beth, and the UB team are incredible to work with. They take an active roll in the financials of our business, and we are lucky to have them in our corner! We are proud to partner with Universal Bookkeeper!”
“We truly could not be happier with the service provided to the Utica Children’s Museum by Universal Bookkeeper. From preparing monthly financial statements and helping us navigate complex financial matters, the staff of Universal Bookkeeper are truly a part of our team. Our 55-year-old nonprofit needed a hand and the call was answered by this cost effective accounting team. I am confident in stating that the rebirth of the Utica Children’s Museum would not be possible in the Mohawk Valley if not for this relationship.”
“Universal Bookkeeper is a fantastic resource for my small business. Justin and Beth are very knowledgeable, always accessible, and willing to accommodate the flexibility needed by a small operation. They’re extremely supportive and community-driven – we’re lucky to have them in the area!”